TERMS AND CONDITIONS

All tours and bookings at Shivatoursandtravels will be entertained as per the below terms and conditions.

  • Package rates are subject to change without prior notice.
  • Booking amount will be non-refundable.
  • Service Tax shall be applicable over and above the package prices.
  • In case of unavailability in the given hotels, alternate accommodation will be made in a hotel of similar standard.
  • A maximum of 3 adults are allowed in one room. The third occupant shall be provided a mattress/rollaway bed.
  • Booking will only be entertained in case of availability on D-5 basis.
  • Entrance, Activity, Museum charges etc are not included in package unless specifically stated in Inclusions section.
  • The above package is not valid during national holidays, festivals & long weekends (Black Out dates).
  • Any unused services of the package will not be adjusted or refunded.
  • Transportation/Car service will be offered point to point as per the itinerary and not on disposal basis.
  • No rooms are blocked at the time of sharing quote & same will be confirmed post receiving payments.
  • All given rates are on per person basis.
  • In case of amendments in Guest count there will be difference in package price on per person.
  • Meals other than specified in inclusions above will not be part of the package cost.
  • A/C will not be operational on an Hilly areas.
  • In case of natural calamities and force majeure circumstances which lead to change in itinerary, change in hotel and other services the customer will have to bear the cost.
  • Refund on cancellation strictly depends upon the cancellation policy.
  • Car service will not be provided on leisure days/free days.
  • Shiva tours and travels will not take any responsibility any awkward incident or mishappening during tour, but will provide support as much is possible.
  • Booking will be non refundable in case booked within 15 days of departure.
  • Any modification on tour has to be paid directly to the vendor/hotel before the tour ends.
  • Special payment/cancellation policy will be applicable during peak period.